Once an order has been placed, it cannot be cancelled. We encourage customers to review their orders carefully before completing the purchase. If you have any questions or concerns regarding your order, please feel free to contact our customer suppor

<p>Once an order has been placed, it cannot be cancelled. We encourage customers to review their orders carefully before completing the purchase.</p><p>If you have any questions or concerns regarding your order, please feel free to contact our customer support team for assistance by emailing them at support@extratced.co.uk.</p>

What is your Cancellation Policy?

Our full returns and refund policy can be found here: https://extracted.co.uk/pages/returns-and-refund-policyPlease email support@extracted.co.uk in the first instance - we will check if you're eligible and provide you with the returns address if app

<div data-block="true" data-editor="8u5k8" data-offset-key="33gnv-0-0" id="isPasted"><div data-offset-key="33gnv-0-0"><span data-offset-key="beg4e-0-0"><span data-text="true">Our full returns and refund policy can be found here:&#xA0;</span></span><a href="https://extracted.co.uk/pages/returns-and-refund-policy" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="beg4e-1-0"><span data-text="true">https://extracted.co.uk/pages/returns-and-refund-policy</span></span></a></div></div><div data-block="true" data-editor="8u5k8" data-offset-key="beg4e-0-0"><br></div><div data-block="true" data-editor="8u5k8" data-offset-key="5om9e-0-0"><div data-offset-key="5om9e-0-0"><span data-offset-key="5om9e-0-0"><span data-text="true">Please email&#xA0;<a href="mailto:support@extracted.co.uk">support@extracted.co.uk</a> in the first instance - we will check if you&apos;re eligible and provide you with the returns address if applicable (please note, the address on the back of your pouch is NOT the returns address).<br><br></span></span></div></div><div data-block="true" data-editor="8u5k8" data-offset-key="a13nb-0-0"><div data-offset-key="a13nb-0-0"><span data-offset-key="a13nb-0-0"><span data-text="true">&#xA0;</span></span></div></div>

How to I return an order?

Monday - Friday 09:00 AM - 05:00 PM GMT

We aim to reply to all tickets within 4 hours during working hours.

Extracted

Question About My Order

Is Sleepee safe for children?

Can I take Sleepee with other medication?

How long does it take for Sleepee to work?

Is Sleepee safe to take long term?

Is Sleepee Vegan, gluten and caffeine free?

How many Sleepee tablets do I take?

Can you take Sleepee when you're pregnant?

How does Sleepee work?

Can you take Sleepee®  with your other supplements?

Questions About Sleepee

How long does it take for Flexee to work?

Is Flexee vegan?

How many capsules should I take?

Is Flexee Gluten and Caffeine free?

Can Flexee be taken with other medication?

Questions About Flexee

How long does Multee take to work?

How many capsules do I take?

Is Multee Gluten Free?

Questions About Multee

How does Reeplay work?

Is Reeplay Vegan?

Is Reeplay Gluten & Caffeine free?

How many Reeplay tablets should I take?

Questions About Reeplay

What should I expect with Calmee?

How long does Calmee take to work?

How and when should I take Calmee?

Is Calmee safe for those who are lactose intolerant?

Is Calmee safe for children?

Questions About Calmee

How long does it take to see results?

How should I take Flowee?

Can men take Flowee?

Why should I choose Flowee?

Questions About Flowee

How does Optee work?

How long does it take to notice a difference?

How should I take Optee?

Is it safe to take Optee alongside eye drops?

Does Optee help with screen fatigue?

Questions About Optee

How do I cancel or modify my order?

How do I pause or adjust the frequency of my subscription?

What should I do if I move to a new address?

How do I cancel my subscription?

How do I update my payment details?

How do subscriptions work?

How do I return an order?

I've entered the wrong delivery address, what do I do?

Questions About Subscriptions

What if I cannot swallow capsules?

Do your supplements have any side effects?

How many capsules are in each pouch?

Questions About Ingredients

Do you offer free shipping?

How can I track my delivery?

What is the deadline for Christmas delivery?

Questions About Delivery

Do you offer a Trade discount?

Questions About Trade or Wholesale

Do you offer a NHS discount?